Cummins uses Microsoft Purview to automate information governance more efficiently in the age of AI | Microsoft Customer Stories
Information governance is essential for managing data privacy and risk, especially in the age of AI. This customer story shows how Cummins uses Microsoft Purview to automate its information governance, enabling efficiency, compliance, and confidence in data management. Read the story to learn how Microsoft Purview can help your organization automate information governance, reduce manual tasks, and support compliance. Contact Custom Information Services to learn more about implementing Purview in your business.
Why did Cummins choose Microsoft Purview?
Cummins opted for Microsoft Purview because it offered advanced and flexible solutions that aligned with their information governance approach. They recognized the importance of providing secure, clean data for generative AI tools like Microsoft 365 Copilot, which is critical for generating accurate responses.
How does Cummins manage data classification?
Cummins automates data classification and sensitivity labeling through Microsoft Purview Information Protection. This solution allows them to enforce data sensitivity levels and protections, automatically labeling and classifying millions of files, which helps streamline their data management processes.
What benefits has Cummins seen from using Microsoft Purview?
Since implementing Microsoft Purview, Cummins has improved its data management by automating 10-15% of its global record schedule and reducing outdated files, leading to cost savings on storage and maintenance. The integration of sensitivity labels has also enhanced data security and compliance across their Microsoft 365 environment.

Cummins uses Microsoft Purview to automate information governance more efficiently in the age of AI | Microsoft Customer Stories
published by Custom Information Services
Since 1989, our primary objective has been to provide business lines of technology through managed services, business process consulting, ERP solutions, and custom programming.
Our managed network services range from filling the role of an elite IT department with VCIO capability to providing a fully integrated support system for clients who already employ an active IT department. The proactive approach we take to managing information technology is designed to deliver a better result for our customers.
Our ERP consulting and software implementation services are also cored strengths of CIS. Our expertise revolves around the sales, implementation, and support of Microsoft Dynamics GP and its industry-specific customizations, especially as applied to distribution and manufacturing business models. Our objective is to ensure that customers are provided with exactly the right solutions for their business requirements - now and for the future. We embrace being a partner in the true sense of the word and our success is directly tied to that of our clients.
Any decision-maker or business owner would be well served to learn our unique perspectives on technology costs and results.