Accelerate sales and improve customer engagements with AI-powered experiences.
Delivering exceptional customer experiences requires visibility across sales, service, and data — yet many small and midsized businesses struggle to connect these functions effectively. This infographic illustrates how Microsoft Dynamics 365 Business Central with Copilot bridges those gaps. View the infographic to learn how to elevate customer satisfaction and accelerate revenue growth, and contact Custom Information Services to explore how Business Central and Copilot can support your business transformation.
Importance of Technology in Sales
Research indicates that a significant number of small and medium-sized businesses (SMBs) view technology that enhances sales as very important. A comprehensive technology solution is essential for supporting a connected customer journey, which ultimately helps businesses stay competitive.
Customer Experience Consistency
Many customers expect consistent interactions, yet 55% report feeling as though they are communicating separately with different departments. This inconsistency can lead to frustration, as customers often have to repeat or re-explain information to different representatives.
Benefits of Dynamics 365 Business Central
Dynamics 365 Business Central, combined with Microsoft Copilot, can transform the sales process by connecting data across departments. It helps surface upsell, cross-sell, and renewal insights, supports a smooth transition to service teams, and ultimately elevates the customer journey by ensuring that all departments have access to relevant customer data.
Accelerate sales and improve customer engagements with AI-powered experiences.
published by Custom Information Services
Since 1989, our primary objective has been to provide business lines of technology through managed services, business process consulting, ERP solutions, and custom programming.
Our managed network services range from filling the role of an elite IT department with VCIO capability to providing a fully integrated support system for clients who already employ an active IT department. The proactive approach we take to managing information technology is designed to deliver a better result for our customers.
Our ERP consulting and software implementation services are also cored strengths of CIS. Our expertise revolves around the sales, implementation, and support of Microsoft Dynamics GP and its industry-specific customizations, especially as applied to distribution and manufacturing business models. Our objective is to ensure that customers are provided with exactly the right solutions for their business requirements - now and for the future. We embrace being a partner in the true sense of the word and our success is directly tied to that of our clients.
Any decision-maker or business owner would be well served to learn our unique perspectives on technology costs and results.
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