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The Total Economic Impact of Microsoft Teams
Collaboration tools are critical business enablers, but many organizations — and yours may be among them — now find themselves with multiple duplicative internal solutions, resulting in both money and work fragmentation.
Read this Forrester report for a detailed cost-benefit analysis of Microsoft Teams' efforts to engage and empower employees across a broad array of hybrid workplace environments and the potential return on investment (ROI) your enterprise may realize by deploying Teams as a platform.
Contact Custom Information Services for assistance getting started with Microsoft Teams.
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What are the main benefits of using Microsoft Teams?
Organizations can experience several benefits from using Microsoft Teams, including improved collaboration among office and knowledge workers, enhanced efficiency for frontline workers, and significant cost savings from retiring legacy solutions. For instance, the composite organization in the study realized a present value of $19.6 million from increased collaboration efficiencies and $14.3 million from frontline worker efficiencies. Additionally, administrative efficiencies contributed $8.1 million, leading to a total benefit of $47.10 million over three years.
How does Microsoft Teams improve employee productivity?
Microsoft Teams enhances employee productivity by providing a centralized platform for communication and collaboration, allowing users to seamlessly switch between chats, voice calls, and video meetings. This integration reduces the time spent on emails and scheduled meetings, enabling employees to focus on their core tasks. The study found that the composite organization saved $19.6 million due to reduced time spent on these activities, ultimately allowing employees to work more efficiently regardless of their location.
What are the costs associated with implementing Microsoft Teams?
Organizations can expect several costs when implementing Microsoft Teams, including licensing fees for frontline workers, which totaled $3.0 million for the composite organization. Additional expenses include planning and change management costs of $3.7 million, ongoing maintenance and support costs of $961,000, and communication equipment upgrades amounting to $4.4 million. Overall, the total costs for the composite organization were $12.06 million over three years.
The Total Economic Impact of Microsoft Teams
published by Custom Information Services
Since 1989, our primary objective has been to provide business lines of technology through managed services, business process consulting, ERP solutions, and custom programming.
Our managed network services range from filling the role of an elite IT department with VCIO capability to providing a fully integrated support system for clients who already employ an active IT department. The proactive approach we take to managing information technology is designed to deliver a better result for our customers.
Our ERP consulting and software implementation services are also cored strengths of CIS. Our expertise revolves around the sales, implementation, and support of Microsoft Dynamics GP and its industry-specific customizations, especially as applied to distribution and manufacturing business models. Our objective is to ensure that customers are provided with exactly the right solutions for their business requirements - now and for the future. We embrace being a partner in the true sense of the word and our success is directly tied to that of our clients.
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