Microsoft Guided Tours

Microsoft Guided Tours

Watch this interactive tour of MS Dynamics 365 Contact Center for a step-by step look at how Dynamics 365 enabled a modern outdoor apparel company to deliver frictionless experiences across channels, reduce call volume and hold times with intelligent chatbots and voicebots, and empower agents to deliver great service where a human touch is required. With a single view of truth across data and support channels, your contact center leaders will gain powerful insights that help drive efficiency at scale and reduce unnecessary costs. Reach out to to begin reimagining your customer service operations.

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Microsoft Guided Tours published by Custom Information Services

Since 1989, our primary objective has been to provide business lines of technology through managed services, business process consulting, ERP solutions, and custom programming.

Our managed network services range from filling the role of an elite IT department with VCIO capability to providing a fully integrated support system for clients who already employ an active IT department. The proactive approach we take to managing information technology is designed to deliver a better result for our customers.

Our ERP consulting and software implementation services are also cored strengths of CIS. Our expertise revolves around the sales, implementation, and support of Microsoft Dynamics GP and its industry-specific customizations, especially as applied to distribution and manufacturing business models. Our objective is to ensure that customers are provided with exactly the right solutions for their business requirements - now and for the future. We embrace being a partner in the true sense of the word and our success is directly tied to that of our clients.

Any decision-maker or business owner would be well served to learn our unique perspectives on technology costs and results.

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