Orkla Food Ingredients' Dynamics 365 transformation is a sweet upgrade | Microsoft Customer Stories
Modern manufacturers need agility and precision to keep pace with evolving customer needs. This customer story spotlights how Orkla Food Ingredients achieved both by transitioning to Dynamics 365 Finance and Supply Chain Management. Read how Orkla used Dynamics 365 to improve planning, unify financial data, and enhance decision-making across its organization. Contact Custom Information Services to explore how Dynamics 365 can help transform your operations.
What challenges did Orkla Food Ingredients face before Dynamics 365?
Orkla Food Ingredients faced a scattered IT landscape with multiple disparate ERP systems that hindered efficient collaboration and cross-selling. They relied heavily on Excel sheets for sharing product information and struggled with siloed warehouse operations, making it difficult to manage inbound and outbound processes effectively.
How has Dynamics 365 improved warehouse operations?
Dynamics 365 has streamlined warehouse operations by optimizing inbound and outbound processes, resulting in a 44% increase in lines picked per hour, from 38 to 56. The system has improved accuracy and efficiency, allowing warehouse teams to handle over 450 lines and manually pick 7,000-9,000 kg in a single shift, while also making the inbound process three times faster.
What are the future plans for Dynamics 365 at Orkla Food Ingredients?
Orkla Food Ingredients aims to consolidate and harmonize all business units on the Dynamics 365 platform, with plans for five to six go-lives each year. They are also looking to integrate third-party solutions for accounts payable automation and B2B e-commerce, while enhancing customer relationship management through Dynamics 365 Sales, Customer Service, and Customer Insights.
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Orkla Food Ingredients' Dynamics 365 transformation is a sweet upgrade | Microsoft Customer Stories
published by Custom Information Services
Since 1989, our primary objective has been to provide business lines of technology through managed services, business process consulting, ERP solutions, and custom programming.
Our managed network services range from filling the role of an elite IT department with VCIO capability to providing a fully integrated support system for clients who already employ an active IT department. The proactive approach we take to managing information technology is designed to deliver a better result for our customers.
Our ERP consulting and software implementation services are also cored strengths of CIS. Our expertise revolves around the sales, implementation, and support of Microsoft Dynamics GP and its industry-specific customizations, especially as applied to distribution and manufacturing business models. Our objective is to ensure that customers are provided with exactly the right solutions for their business requirements - now and for the future. We embrace being a partner in the true sense of the word and our success is directly tied to that of our clients.
Any decision-maker or business owner would be well served to learn our unique perspectives on technology costs and results.
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