Orkla Food Ingredients' Dynamics 365 transformation is a sweet upgrade | Microsoft Customer Stories
Modern manufacturers need agility and precision to keep pace with evolving customer needs. This customer story spotlights how Orkla Food Ingredients achieved both by transitioning to Dynamics 365 Finance and Supply Chain Management. Read how Orkla used Dynamics 365 to improve planning, unify financial data, and enhance decision-making across its organization. Contact Custom Information Services to explore how Dynamics 365 can help transform your operations.
What challenges did Orkla Food Ingredients face before Dynamics 365?
Orkla Food Ingredients faced a scattered IT landscape due to its multi-local business model, which resulted in several disparate ERP systems. This fragmentation hindered efficient collaboration and cross-selling, as product information was primarily shared through Excel sheets. Warehouse operations were also siloed, making it difficult to manage inbound and outbound processes effectively, leading to potential inventory shortages and fulfillment delays.
How has Dynamics 365 improved warehouse operations at Orkla Food Ingredients?
The implementation of Dynamics 365 has significantly improved warehouse operations by streamlining inbound and outbound processes. For example, KåKå, one of OFI's brands, reported a 44% increase in efficiency, going from 38 lines picked per hour to 56. The system has enhanced accuracy and trust in operations, allowing warehouse teams to handle over 450 lines and manually pick 7,000-9,000 kg in a single shift, while also speeding up the inbound process to three times faster.
What are the future plans for Dynamics 365 at Orkla Food Ingredients?
Orkla Food Ingredients plans to consolidate and harmonize all its business units on the Dynamics 365 platform, with 15 business units in nine European countries operational by the end of 2024. The company aims to manage five to six go-lives annually and is also looking to integrate third-party solutions for accounts payable automation and B2B e-commerce, enhancing collaboration and information sharing across its units.
Orkla Food Ingredients' Dynamics 365 transformation is a sweet upgrade | Microsoft Customer Stories
published by Custom Information Services
Since 1989, our primary objective has been to provide business lines of technology through managed services, business process consulting, ERP solutions, and custom programming.
Our managed network services range from filling the role of an elite IT department with VCIO capability to providing a fully integrated support system for clients who already employ an active IT department. The proactive approach we take to managing information technology is designed to deliver a better result for our customers.
Our ERP consulting and software implementation services are also cored strengths of CIS. Our expertise revolves around the sales, implementation, and support of Microsoft Dynamics GP and its industry-specific customizations, especially as applied to distribution and manufacturing business models. Our objective is to ensure that customers are provided with exactly the right solutions for their business requirements - now and for the future. We embrace being a partner in the true sense of the word and our success is directly tied to that of our clients.
Any decision-maker or business owner would be well served to learn our unique perspectives on technology costs and results.
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