L&M Fleet Supply is equipped for excellence with Dynamics 365 | Microsoft Customer Stories
Your business demands are evolving faster than ever, and success depends on having the tools to keep up. This customer story shows how L&M Fleet Supply modernized its retail operations with Dynamics 365 Commerce and Supply Chain Management to unify data, improve inventory accuracy, and enhance customer experiences. Read the story to see how businesses like yours are achieving operational efficiency and customer satisfaction with Microsoft Dynamics 365. Contact Custom Information Services to explore how Dynamics 365 can help your business grow.
What challenges did L&M Fleet Supply face with their legacy ERP system?
L&M Fleet Supply's legacy AS/400 ERP system lacked integration, automation, and modern reporting capabilities. This resulted in slow operations and hindered the company's ability to scale effectively. The manual reporting processes and difficulty in system development added friction to their growth.
How did Dynamics 365 improve operational efficiency at L&M Fleet Supply?
After implementing Dynamics 365, L&M Fleet Supply saw significant improvements in efficiency. Invoice processing time dropped by 83%, POS training time was reduced by 80%, and inventory tasks that previously took hours were completed in minutes. The automation and integration of processes allowed for faster fulfillment and streamlined operations.
What benefits did L&M Fleet Supply gain from integrating Microsoft tools?
The integration of Microsoft tools provided L&M Fleet Supply with real-time visibility and predictive analytics across their operations. This allowed for better inventory management, improved customer service, and a more efficient checkout process. Employees could access inventory data instantly, leading to faster service and a smoother shopping experience for customers.
L&M Fleet Supply is equipped for excellence with Dynamics 365 | Microsoft Customer Stories
published by Custom Information Services
Since 1989, our primary objective has been to provide business lines of technology through managed services, business process consulting, ERP solutions, and custom programming.
Our managed network services range from filling the role of an elite IT department with VCIO capability to providing a fully integrated support system for clients who already employ an active IT department. The proactive approach we take to managing information technology is designed to deliver a better result for our customers.
Our ERP consulting and software implementation services are also cored strengths of CIS. Our expertise revolves around the sales, implementation, and support of Microsoft Dynamics GP and its industry-specific customizations, especially as applied to distribution and manufacturing business models. Our objective is to ensure that customers are provided with exactly the right solutions for their business requirements - now and for the future. We embrace being a partner in the true sense of the word and our success is directly tied to that of our clients.
Any decision-maker or business owner would be well served to learn our unique perspectives on technology costs and results.
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